- Say what you’ll do and do what you say.
- Take responsibility – avoid blaming.
- Understand and use the numbers!
- Assess/understand your strengths, weaknesses, capabilities, and limitations.
- Balance your life – take care of your mind, body, soul, and relationships as well as your business.
- There’s a time to think and a time to act, learn the difference and apply consistently.
- Always look for a way to change the rules.
- Look for patterns.
- Don’t worry too much about what others think.
- Management follows leadership. Know which is your strength and obey/respect this truth.
- Understand your motivations; don’t deny them but rather embrace and use them fully.
- Helping isn’t rescuing; dependence is a powerful tool.
- Always search for change, respond to it, and exploit it as an opportunity.
- Monitor the following seven sources for innovative opportunity:
- The unexpected success, failure or outside event
- The incongruity between reality as it actually is and as it is assumed to be or “ought to be”
- Process need
- Changes in industry or market structure
- Changes in demographics
- Changes in perception, mood, and meaning
- New knowledge
- Innovate and Integrate – when possible, innovate; regardless, integrate the best ideas and practices from every source available. The key with integration is to throw out the bad and keep the good from each source. Easily said…
- Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.
- Corollary to #16: Hire slowly; fire quickly!
 The 7 Habits of Highly Effective People by Stephen Covey
 Innovation and Entrepreneurship by Peter F. Drucker
 attributable to Dee Hock